Frequently Asked Questions

WEBSITE PACKAGES

  • You will receive 1 completely customized Squarespace website, designed for both desktop and mobile, including:

    • 6-Page Custom Squarespace Website (Additional Pages: $475/page)

    • Basic SEO Foundations

    • Mobile Optimization

    • Email Service Provider Connection

    • Google Analytics Set-up

    • Domain Connection

    • 1-Hour Website Strategy Meeting

    • 1-Hour Website Launch Call & Training

    • Custom Website Training Library

    • 20% Off Squarespace for First Year

  • 4 Weeks! (Plus, one week of tech support).

    Typical Timeline:

    Week 1 | Project Strategy & Research

    Week 2 | Website Mockup Designs

    Week 3 | Website Build & Development

    Week 4 | Website Edits & Launch

    Week 5 | Post-Project Tech Support

  • Your final 33% payment will be due on Launch Day -- the Friday of Week 4.

  • Which plan depends a bit on what features and functionality your website will have. I’ll help you pick the best plan for you when we get on our lesson & launch call on the final day of the design period.

    As a perk of working with me, a member of the Squarespace Circle, you’ll receive 20% off your Squarespace plan for the first year!

  • In order for us to make the most effective use of our 4 weeks together, we’ll need your content submitted by the Thursday before your design start date.

  • To be fair to you, and every other client in the design calendar, I stick firmly to my design schedule. All my clients would be upset if I pushed back their design date because a client earlier in the schedule wasn’t ready.

    If you’re worried you won’t be able to meet the homework deadline, send me an email immediately at hello@paigemaddendesign.com and I’ll let you know the next available date in my design calendar.

    Please note, 6 business days or later after booking, there are financial repercussions to changing your design date.

    Your 33% deposit holds your place in the design calendar, and that spot is no longer available to be booked by anyone else. If you change your design date within 5 business days of booking, your deposit will be used to hold your new date in the design calendar at no extra cost.

    If you change your design date 6 business days or later after booking, your deposit cannot be used towards another design date and will not be refunded.

    You will need to submit a second deposit to secure a new design date.

BRANDING PACKAGES

  • You will receive a complete, visual branding suite with the following:

    • Primary Logo (.ai, .png, .svg, . jpg, .pdf)

    • Secondary Logo (.ai, .png, .svg, . jpg, .pdf)

    • Submark (.ai, .png, .svg, . jpg, .pdf)

    • Font Selection

    • Color Palette

    • Mood Board

    • Custom Pattern

    • Business Card Design

    • Brand Guidelines

  • On the Friday of Week #7, your final 33% remainder payment will be due.

    Upon receipt, you will be sent access to your full Brand Guidelines and Branding Suite files.

  • 7 Weeks!

    Typical Timeline:

    Week 1 | Project Strategy & Research + Mood Board Designs

    Week 2-3 | Initial Logo Concepts

    Week 4-5 | Logo Concept Revisions (up to 3 rounds)

    Week 6 | Design of Additional Branding Assets (patterns, icons, business card, etc.)

    Week 7 | Brand Guideline & Brand Suite Delivery

  • In order for us to make the most effective use of our 7 weeks together, we’ll need your content submitted by the Thursday before your design start date.

  • To be fair to you, and every other client in the design calendar, I stick firmly to my design schedule. All my clients would be upset if I pushed back their design date because a client earlier in the schedule wasn’t ready.

    If you’re worried you won’t be able to meet the homework deadline, send me an email immediately at hello@paigemaddendesign.com and I’ll let you know the next available date in my design calendar.

    Please note, 6 business days or later after booking, there are financial repercussions to changing your design date.

    Your 33% deposit holds your place in the design calendar, and that spot is no longer available to be booked by anyone else. If you change your design date within 5 business days of booking, your deposit will be used to hold your new date in the design calendar at no extra cost.

    If you change your design date 6 business days or later after booking, your deposit cannot be used towards another design date and will not be refunded.

    You will need to submit a second deposit to secure a new design date.